iContact Proud Exhibitors at OSX Summit in London

Categorised as an ‘Emerging Exporter’, iContact, along with more than 20 other South African companies, will be showcasing their unique value proposition to over 2 500 key decision makers at the Outsourcing Summit & Expo (OSX) in London. Together with the DTI delegation, the emerging exporters will share one exhibition area, exclusively coordinated by BPeSA.

iContact is thrilled to be joining in a new innovative programme format that has been carefully designed to facilitate a conference, exhibition, workshop and meeting hub all under one roof. Simply put, OSX is a blueprint for how the global sourcing industry will do business in 2019 and beyond! “The exciting two-day event is a priceless opportunity to participate, connect and collaborate on a global level,” says iContact’s Daniel Shapiro.

Several areas located throughout the exhibition will feature content aimed to promote discovery, education and inspiration. Plus, the two-day exhibition will be complemented by a premier conference programme hosted by the most accomplished and influential practitioners from the sourcing and tech arenas worldwide. Delegates can look forward to hearing experts, entrepreneurs, founders, and funders, as well as established businesses talk about today’s best practices and tomorrow’s most exciting trends.

It’s been a huge year for outsourcing globally, with the industry undergoing a number of dramatic changes. Robotic automation, BREXIT, the high-speed digital agenda and a whole host of other trends threatening to disrupt current outsourcing convention. Sourcing and tech industry leaders, entrepreneurs, advisory evangelists and digital transformation thought leaders will be there to share the most transformative ideas shaping the future. These sessions focus on sourcing-based innovation as well as forward-thinking companies and technology ecosystems from around the world. It presents a real opportunity for delegates to formulate their future business strategies and, in fact, transform their business entirely through this unparalleled networking experience.

There is no other event in the global sourcing calendar that you will find this many creative businesses and organisations together in one place. iContact looks forward to meeting and sharing in the success of OSX. Read the OSX Brochure online.

Why Choose iContact

iContact is a leading customer service BPO provider with specialist experience in the banking/financial services, insurance and medical, retail, telcos and hospitality sectors, both domestically and internationally.

We build our solutions around our client’s bespoke needs, delivering a professional service solution premised in our partnership approach to all that we do for our clients.

As part of the Alefbet Holdings Group, a Global Business Services powerhouse which employs 1200 full time employees across its various BPO businesses, we bring a professional and proven pedigree in the sectors we serve.

As a high-performance team, iContact brings cost-effective, quality solutions backed by leading edge technology and human engagements. Our ultimate goal is to deliver the very best in customer experience and first-time query resolution. Our clients can look forward to a proactive and innovative BPO partner in iContact, where exceptional customer service, innovation and perpetual improvement are entrenched philosophies.

iContact’s strategic locations, advanced business intelligence tools, data analytics capabilities, skilled leadership and large, educated skills pool with strong English language proficiency present our customers with an unrivalled value proposition.

For the best in BPO economics, quality and socially responsible supply chains, talk to iContact.

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