iContact to Join Exciting Inaugural GSA Global Sourcing Summit

The GSA Global Sourcing Summit anticipates attracting more than 400 strategic sourcing professionals from around the globe to its exciting inaugural event, in partnership with BPESA. Cape Town’s CTICC will host the Summit from the 1st – 2nd October and iContact is delighted to be attending this showcasing of the most ground-breaking case studies and influential speakers.

For the first time The Global Sourcing Association (GSA) is clearing the path to strategic sourcing success, by bringing the global community together in a wholly interactive manner. All those involved in strategic sourcing including suppliers, buyers and support services will gain immeasurably from a superior 2-day jam-packed agenda, where delegates will be taken on a tour of the global sourcing landscape. The Summit will introduce top international and local keynote speakers who offer tangible insights into subject areas such as Customer Experience, Robotics Process Automation, Managing Outsourcing Relationships, Digital Transformation, Innovation and Exit Management as well as business process outsourcing opportunities for the African continent.

Opening the Summit, is Executive Mayor of Cape Town , Patricia De Lille while South Africa’s longest-serving post-apartheid finance minister, Trevor Manuel, is confirmed to lead the way on the topic of ‘Building the South African Brand’. The exciting line-up of proceedings also includes workshops, panel debates and discussions on the very latest trends and predictions affecting organisations today.

“iContact is honoured to be representing the local BPO Industry at an event of this magnitude,” says MD Clinton Cohen, “I would like to encourage all those in attendance to make the most of this brilliant networking opportunity and wish all those who are there an invaluable experience!”

View the GSA Summit pack

Why Choose iContact

It’s no wonder Business Process Outsourcing is a growing business trend. By employing a BPO service provider to take care of non-core business processes, an organisation is able to focus on their core competencies and goals.

iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world.

We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology.

iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO/S services.

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